What are credit adjustments and how can you be using them?

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Credits are a common occurrence while shopping, whether it is store credit for exchanging something with a lesser price or when you have less cash on you in a known store. Or it’s just a day of an offer where the store is offering you credit. Online businesses are no different. Credits are used for …
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Why is dunning management so important for a subscription business?

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We have seen the number of online transactions increasing rapidly, we have also seen the number of subscription businesses also increasing. The number of failed transactions are also on a rise: Source: http://blog.spreedly.com/2013/04/25/examining-payment-gateways-and-failed-transactions/#.U2DCEvmSw_6 If you are manually taking care of all the failed transactions then you might want to stop and think if you would …
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What is metered billing? How do you use it using ChargeBee?

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Usage based billing is not a new concept, we use it to pay our electricity, water and more recently our phone and internet charges. The normal practice is to charge a monthly minimum and charge the additional fee based on the usage. In other words is also called metered billing. Let us take an example, …
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What are the elements in a hosted payment page that help convert better?

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The payment process or the checkout flow of a website is usually an intricate process and handcrafted with care. In a perfect world, all the prospects who enter the website convert to paying customers. But it does not work that way. Many SaaS and ecommerce businesses deal with prospects leaving the website and payment page abandonment …
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Ask us: What are the different types of marketing campaigns that a subscription startup can run in ChargeBee?

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ChargeBee coupons are designed for the simplest use case of giving away a promotional discount to fellow startups all the way to run those huge marketing campaigns that can go viral and boost your sales funnel. Here are some ways in which our customers use ChargeBee coupons to run their subscription business. Configuration & setup …
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How does EU VAT work with ChargeBee?

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As a startup operating in the EU, it is crucial for you to know and understand VAT. VAT is the Tax paid by businesses for the products and services that they provide. If you are wondering where VAT does and does not apply, you can read all about it in our previous blog. So how …
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How does proration work in SaaS & why is it important?

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When a customer changes the subscription plan / quantity in the middle of the billing cycle, we should always pro-rate charges for the rest of the billing period. Depending on whether it is an upgrade / downgrade the appropriate logic should be applied. Why is it important to prorate charges in SaaS? Since most SaaS …
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